Beratung bei Lohri

Career

Are you looking for a new professional challenge? We offer you exciting opportunities to work on innovative projects in the luxury industry. Our employees are the focus of our attention, because they carry the brand forward and also live it.

Customer Service Specialist with Federal VET Diploma (EFZ) (100%) SAV

After purchasing a high-quality product, our customers greatly appreciate it when the follow-up and any services are carried out competently and efficiently.

We are now looking for a Customer Service Administrator with a Federal VET Diploma (100%) SAV.

Your mission

After purchasing a high-quality product, our customers greatly appreciate it when the follow-up and any services are carried out competently and efficiently.

You will take over the Services department (SAV), with the following responsibilities:

  • Accept service orders
  • Forward them internally or externally
  • Write quotes for customers
  • Coordinate pick-ups
  • Create feedback management for monitoring purposes

You will complement and support our sales team in administration.

You will maintain contact with the brand managers. You answer incoming calls and emails in fluent German and very good English. French would be an advantage.

You are open-minded and responsible and are flexibly available from Monday to Saturday.


Your skills

  • You have successfully completed an apprenticeship with a federal certificate – we are open to applicants who are unfamiliar with the industry or are changing careers.
  • You are a committed and reliable individual who attaches great importance to customer- and service-oriented conduct.
  • You are confident, naturally friendly and have excellent manners.
  • You are familiar with all the common Office programs.


Your benefits

We offer a pleasant working environment in a young, friendly team. Longer-term employment is desirable.

Contact us

Do you have any specific questions or requests regarding a piece of jewellery or any of our products and services?

We are here for you and look forward to your visit.
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